I have to make travel plans. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. At the bottom, click Trash . The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. On the second delivery attempt, the driver will attempt to deliver the package to the exact address. You can also submit a Help Request Form on their website at www. SAFETY AND SECURITY. The updated address must be within the same country of origin as the original address, and the package must not have left the facility yet in order for the address to be changed. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. For help with your AXS order/account . You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! It is not ethical or polite to keep something that was intended for someone else, so the best thing to do is to contact the sender to resolve the issue. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. As a matter of policy, BBB does not endorse any product, service or business. 2. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. We have made changes to our Privacy Policy. Skip Send Links Send. Such fees and charges may vary. If you need to change your name or email address, you will need to access your account on AXS.com. Depending on the situation, you may need to contact the sender of the package to confirm the change. All applicable fees and charges will be disclosed prior to completion of your purchase. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. So went to check my bank account and I was charge the $42 for the ticket. Whats the difference between a dust extractor and a vacuum cleaner? Additionally, you should check with the sender to see if they would like you to destroy the package if it is not deliverable, just in case the package contained anything valuable or confidential. I missed the delivery of my package and got a notice instead. I am sorry to hear that your order was not received. With Delivery Intercept you can: Have packages returned to you; redirect packages to another address; reschedule delivery to another day; have packages held for pickup by the recipient; cancel or change an intercept request before we complete the intercept. You may be asked to provide your account information or order details when initiating the chat session, so make sure to have these details ready when contacting the representative. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Create a SeatGeek account with the same email you used to purchase these tickets on Ticketmaster. The promoters of the event reserve the right to change ticket prices, event location, restrict selling/transferring and seating assignments based upon supply and demand for the event. Individuals in possession of a recording device are subject to confiscation and/or ejection. Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info. You should first check the address label on the package and see if it is the correct recipient. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Welcome to USPS.com. AXS holds onto funds from resale of tickets. The customer service representative can help correct the address if possible. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depending on what type of package it is, you may be able to return it to the sender free of charge or require them to pay the postage. This includes entering the wrong information when the package was shipped, such as an incorrect street address or zip code. You are urged to review all pages displayed during your completion of a purchase. Members are charged an additional fee for each confirmed 2-hour delivery window request. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. However, the ticket price has decreased so much these days and it is impossible to resell my ticket even close to its original price when other fans can get cheaper tickets on AXS website. Ticket Delivery - AXS Help Center By using the Service, you agree to the Privacy Policy and Terms of Use. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_2',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_3',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}However, depending on the order and your contract with UPS, you may have the opportunity to intercept the package and forward it to a different address. UPS My Choice offers two levels of membership: Basic (free) or Premium (paid). if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. E-mail address is required to create an account. If buyers Payment Method provider does not remit payment, the transaction will be canceled. **SurePost packages are upgraded to UPS Ground, which are delivered by UPS, not the U.S. Any ticket issued via the Service is a revocable license. If you received a wrong UPS delivery, the best way to report it is to call the UPS customer service team at 1-800-742-5877. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Postal Service. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Be sure to provide the full address, including any mandatory apartment/suite numbers and zip code. 4/16/23 Charged me twice for tickets and is refusing to give a refund even though it was an error on their end! Refunds can take 5-7 business days for the funds to be received. Alternatively, you can call UPS customer service at 1-800-742-5877 and request to have your package rerouted. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. If your claim is valid, the customer service representative will work to arrange for a replacement delivery and/or a refund. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Tried changing the name on my AXS account from my ex, to mine - Reddit I did not approve a second charge they're impossible to get a hold of idk what else to do. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Sign up now. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee.
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