See https://comca.st/3vNQ9Ag for an example. All I want is internet and home phone - there's a box in front of my house. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. However I haven't received the cal Greetings, @l8867vette! , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. September 19, 2022 Comcast Completes $4 Million Expansion to Nearly 2,000 Additional Homes & Businesses in Northern Utah August 29, 2022 Comcast proudly sponsors the August 26-28 'IMPACT Black Women Experience' a partnership with IMPACT Magazine August 2, 2022 0000006653 00000 n Did you make sure to scroll all the way up? Were enhancing this network over time and location-by-location, which briefly disrupts your services. New Construction Service : r/Comcast_Xfinity - Reddit At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. @user_285696 Hey there! If anyone with xfinity is reading this please help! Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Xfinity Planned Outages - Next Generation Network Construction 0000003762 00000 n . I apologize to hear of the issues you keep running into when trying to get this tap installed. Internet Help & Support. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Hey there, @user_a0f167. He has quit taking my calls. 0000002852 00000 n New Kensington, PA 15068. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. %PDF-1.5 % Cable: I've wised up. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? We will take a look at the situation with your new place to see what the hold-up is. These partnerships have proven to be key to the success of our Supplier Diversity program. I am so sorry to hear that you are still waiting for confirmation of serviceability. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. So far, I've been able to track down the number for the AT&T engineering department. Ive never seen a company treat PAYING CUSTOMERS like this. Pittsburgh, PA 15235. 0000013245 00000 n To do so, click on the chat icon located at the top right of this forums page. 0000012032 00000 n Each time the tech arrives to find no work has been done. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Then search Xfinity Support to start a chat with us. Things like this can take some time, as every area is unique. Then search Xfinity Support to start a chat with us. 0000001138 00000 n Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. I do not know what to do. Replace or Install Underground Wiring or Cable Lines - Xfinity For more information, please see our 0000005518 00000 n My husband runs a small business and we're really losing out. 0000004087 00000 n Connectivity and managing Your Comcast Business network. I'm having the same issue, trying to get Comcast to come out to my home which is new construction. 0000005177 00000 n Each time the tech arrives to find no work has been done. PECO did their job but it has been impossible to get xfinity to come out. 0000003156 00000 n The opportunity to be a part of something that impacts millions of lives. I've gone in store, emailed, and called to try to get someone to set up internet with zero help. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Our team of experts work with you to help choose the right plan and provide on-going support. Hello! Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. How do you not have internal numbers to contact another internal department? Is there a number to call? It's an absolute joke how terrible Comast service is. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. Told tech support i'm tearing their shit down and they need to connect me with engineering. Construction Specialist. We'll be there to help. Got frustrated with the robot on the other end and started mashing zero. We can help with both the service issues and the exposed cable. My service was installed in January 2021 which was 4 months ago. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. It's been 2 months and I still have nothing. If nothing else I need to know how to get out of my contract. To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. hb```l^@(a4(,s3mY If available, they will appear as. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We understand the process can be confusing, but we're here to help. PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. @ComcastMichael can you please reach out to me as well. Comcast Construction - $13,000+ Official Response. I need to contact AT&T, WOW and Comcast to facilitate the relocation. Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Now I expect to get a bunch of calls from a bunch of panicked engineers who will have no idea about this project, and I'll have to explain I just need a cost estimate for a proposed relocation. I hope you are having an amazing day! Supervisor put in a ticket. I just did, now can someone finally help me? Comcast Service Center - MapQuest PDF Construction Meeting Minutes Date: April 3, 2023 City Projects Wow! I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. 0000003003 00000 n 0000001442 00000 n I've had the same issue for nearly a month now. 0000014297 00000 n Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Sales kicked me back to tech support. 0000002692 00000 n Air Systems Service & Construction Sacramento (888)4042772 dispatch@airsystems1.com www.airsystems1.com David Treadaway . Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Download construction standards to get started. Thank you! user_285696 Hey there! 45 Direct Phone Numbers For Comcast Departments - Consumerist please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Now were getting ready for whats next our next-generation network thats faster than ever. Let me know. Sorry about that. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. I apologize to hear of the issues you keep running into when trying to get this tap installed. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you ever find the secret sauce please share with me. 0000002221 00000 n We will need to gather some personal information. Pittsburgh, PA 15236. Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. We can't cut our grass without moving the cable. I have had this identical scenario happen 4 times now. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Grasshopper vs Comcast Business VoiceEdge | Which Business Phone They ran a cable above ground for 400 ft. My service is terrible. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. We can send a text the day before network improvements begin in your area and again when your service is restored. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, We need to get an estimate for an apartment building from Comcast. I am so sorry to hear that you are still waiting for confirmation of serviceability. That seemed to be really effective. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. - Oversee Coax and Fiber build to Residential and Commerical buildings. 0000203180 00000 n WiFi Pro. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. We actively create and expand opportunities for diverse-owned businesses in our supply chain. We can help with both the service issues and the exposed cable. Worst part is Comcast is the only thing available where we are. All I want is internet and home phone - there's a box in front of my house. [h 07@AAPE:yX001H2d76H9/PZcKFF^ @user_1eb5a5 Hmm. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Your services will be interrupted during these updates. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. We can't cut our grass without moving the cable. We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. .it's Comcast, don't expect anything to be . Xfinity Customer Service - Contact Us Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. @ComcastJodie I do not have a chat option. .it isn't easy to contact them even when part of your job directly deals with them. 0000004603 00000 n Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. 0000202451 00000 n I want to look further into this and get you some answers, we thank you for your interest in our services! Thanks to whoever suggested Telling them you're taking down their service lines. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. Contact Information - Comcast We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. Comcast Careers - Create the future with us 0000008766 00000 n I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. Today's top 301 Comcast Construction jobs in United States. The cable runs across my neighbors property. Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. 301 Comcast Construction jobs in United States (6 new) - LinkedIn Hi, gangelo88. . I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. This way were able to help your business do more and connect more. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. You can visit the, If you have questions, were here for you 24/7 at. I want the service but something has to be done. We'll be there to help. All users should have access. I just did, now can someone finally help me? We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. Can you please send me a PM with your name and address? 2304870. Connection Pro. You can still watch on the Xfinity Stream app while connected to a mobile network. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. The best communities have most conversations happening in the public boards. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service? 0000003610 00000 n Hello @lanannak. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Leverage your professional network, and get hired. Chat with Xfinity Get 24/7 help with any questions you have. Ethernet Dedicated Internet. I can surely submit a ticket to see if this piece of equipment is ours. 130.9 mi Comcast Service Center. Edit2: kicked back to sales, god damn it. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. Privacy Policy. Please help. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. The last time we checked, a license was not required for in Southfield. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. We'll be there to help. Cookie Notice An underground cable line normally brings Xfinity services to your home. Got connected with a nice young lady who had no idea what I was talking about when I asked to be connected to engineering or construction. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. My service was installed in January 2021 which was 4 months ago. Jan 2009 - Dec 20124 years. Please create your own post and we will be happy to help. I have had this identical scenario happen 4 times now. Greater Nashville Area, TN.
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