Working at home for Inktel is just like working inside of a traditional contact center where you clock in and out. Ansk enkelt till flera jobb med bara ett klick! Does the job listing sound too good to be true? To be successful as a Service Partners at Inktel, you must have a strong working knowledge of computers and be comfortable using both the Internet and e-mail. The modules cover Leadership, Time Management, Change Management Communication, and Legal Compliance, etc. Equipment list will be provided upon initial interview. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Stay away from this horrid mess of a company! And the customers were 90% easy to help. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. We never require you to purchase anything from Inktel. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. 41 CFR 60-1.35(c), 8200 NW 33rd St. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. Information about company support and remote work due to COVID-19. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. Inktel. ACE AcademyA comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for Supervisors and Managers. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Please refer to our job posting for all specific requirements. Youll be asked to provide your hours of availability during the application process, as well as to confirm your availability with one of our Recruiters during the selection process. I have not been paid at all and have no way of contacting anyone in leadership, other than email. By clicking Agree, I consent to our data usage policies as stated. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. per informarci del problema. You are also watched constantly. 8200 NW 33rd St. Wir entschuldigen uns fr die Umstnde. Once contracted you will receive a set schedule for Training and a schedule for Production. On average, employees at Inktel stay with the company for 3.0 years. Click the checkbox next to the jobs that you are interested in. Utver att jmfra din ln kan du se vilka kompetenser som skulle kunna ge dig en lnekning. On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. Were here to help! Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. As a job seeker, what should I be on the lookout for in a job description? Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. para nos informar sobre o problema. Inktel has long been built upon the concept that you cant build a great company without great talent. Our award-winning Talent Acquisition Team is driven by our mission to hire the right people, provide the right training, the right leadership, the right toolset, and the right motivation to achieve the right performance. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. Please, activate it in the options of your browser. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". Inktel at home provides you with specific product and client training through a certification program to prepare you for the on-the-job requirements of your assigned client project. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. What does the interview process look like? Takes accountability for all work activities and personal actions. What does that mean for our clients? Se continui a visualizzare This includes Phone, Text, Chat, Email, and Social Media support. Nous sommes dsols pour la gne occasionne. 0 suggestions are available, use up and down arrow to navigate them, Ta reda p hur du kan vxla upp din karrir. Official response from Inktel Contact Center Solutions. We are human also and despite Covid still have lives that can't just be switched at the drop of a hat. Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. All rights reserved. Will I have time to do other things while Im at work? On average, the application process takes 10 minutes to complete. It means the absolute best talent in the industry will handle your business. You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. Helping each other when needed, otherwise we would have all been left for dead. Suite 100 Terms and Conditions The modules cover leadership, time management, change management communication, legal compliance, among other areas. Hll koll p roller du r intresserad av genom att skapa ett jobbmail. Leadership Development ProgramA program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. They guilt you and make you feel privileged to have a work from home job, yet do shift bids 3-4 times a year. Learn about flexibility and work from home benefits at Inktel Contact Center Solutions. The managers/supervisors were quick to help and respond when needed. How much time does it take to complete the training? Flexibility is a key part of being a Service Partner at Inktel. 14% of Inktel employees are Black or African American. Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Voices, experts and personalities on the left and right side of politics because we think its vital to hear both sides of the story. Inktel is Where Talent Lives! Recognizes opportunities and takes action. ein Mensch und keine Maschine sind. Are you sure you wouldnt like a free professional resume evaluation? To be considered to make a WISH for a friend, loved one or co-worker, you must: InkWell represents an ongoing commitment to physical, nutritional/chemical, and mental wellness at Inktel Contact Center Solutions. This place should be shutdown for unreasonable practices. December 26, 2022. Service - Start 5/1 - $15.50 plus Bonuses #MGC . privacy and protection, Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! You may also be offered the opportunity to work additional hours to support a particular client project. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Equipment list will be provided upon initial interview. Inktel. Report this job. We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. los inconvenientes que esto te pueda causar. because you'll be termed within a few months. 200 N. LaSalle St. Suite 900, Chicago, IL 60601. The work contract is sketchy and unclear. For more information, see our, Customer Service Representative, Tempe, AZ. . A noise-cancelling headset is also strongly recommended. 2023 CareerBuilder, LLC. The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . Are there opportunities for career advancement? We foster a true team mentality through team building events. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Check out some frequently asked questions below, 8200 NW 33rd St. Onsite Call Center Supervisor - Cosmetics (#MEX) Miramar, FL Easy Apply 5d. Does the language used in the posting sound odd or strangely written? They are a joke and I caution anyone who attempts to work there. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Absolutely! Investigative reporting that holds people, companies, politicians and the government accountable through in-depth coverage of Arizona. and we will do our best to investigate and shut down the perpetrator so that others do not suffer the same fate. Si vous continuez voir ce Our work environment includes the follo Do you want to receive a free, professional resume evaluation from TopResume? Inktel Orlando. Any full-time employee thats been with us at least one year and in good standing can submit their request through the WISH platform on our website. Web Developer - Creative Content Generator #DEX. an. Able to communicate effectively with customers, management, and peers. BBB Business Profiles generally cover a three-year reporting period. The most common ethnicity at Inktel is White (55%). Is an active participant or organizer in both Inktel community events and outside organizations. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. Do you have a bad gut feeling? REMOTE Luxury Brand Cust. The Inktel technology enables associates to work from the comfort of their own home, while ensuring the superior services, security, confidentiality, and assurances that our clients expect for their customers. 67% of Inktel employees are women, while 33% are men. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. For approximately nine months of the program trainees will rotate among three required departments. excuses voor het ongemak. Customer Reviews are not used in the calculation of BBB Rating. Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. Our mission is to be the most valued and trusted business partner in the customer solutions space. At the Podium, members take on a variety of roles and responsibilities such as Grammarian, Ah Counter, Timer, General Evaluator, Speaker, Table Topics, Podium Master, and President. The idea behind the podium is to get members out of their comfort zones and improve on public speaking skills while in a setting that allows peers and team members to share feedback and best practices. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Email us at careers@Inktel.com (HINT: that's one way you know it's us!) As a Home Service Partner at Inktel, youll have access to various career development opportunities through our internal recruitment efforts as well as our ongoing training and development resources. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . Absolutely! . While you are on schedule, you will receive constant interactions and must be at your computer to receive them. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. We strive to support the growth of business and philanthropy in an effort to tackle the pressing issues facing our community, this nation and the world. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. It can be to fulfill a need, a goal, or contribute to a cause they feel strongly about. This company seemed great at the beginning especially with COVID-19 at the highest point when I started. Will I need to work weekends or holidays? Leads by example by keeping promises and commitments. Will I get to choose which project I work on? Inktel believes that the most important part of success with our clients is hiring the right teammates. The Podium is a great way to build and develop leadership skills. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. naar WISH is an Inktel initiative designed for our employees to submit wish requests on their behalf, other employees, or even others who are important in their lives. 727 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. Review fromNaria M. 1 star. Hiring and training as well can be virtual with Inktel staff located across the country in various states. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Wireless, Satellite and/or HotSpot internet connections are not supported. For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. Actively partnering with charitable organizations, we pride ourselves in our commitment to our community because we care.iCares also demonstrates our commitment to the professional and personal development of our team. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Als u dit bericht blijft zien, stuur dan een e-mail Specific hours vary by client project. For approximately nine months of the program trainees will rotate among three required departments. The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. Terms and Conditions BBB Business Profiles may not be reproduced for sales or promotional purposes. I never want to even speak with anyone from this company due to his behavior. Expand your search at Inktel: This is the Inktel company profile. Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. There was an issue the first 2 days because I was out of state. 6149 Chancellor Dr. Orlando, FL 32809, USA. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. to let us know you're having trouble. $55K-$70K Per Year (Employer est.) [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Jmfr din ln med andra med samma jobbtitel i nrheten. We are sorry for the inconvenience. All rights reserved. 729 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. You must treat this as a professional position and keep your office completely noise-free. Will I be required to complete any employment paperwork prior to starting work? Eligibility for these projects is determined by performance and scheduling availability. Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Head researcher Dennis Hoffman concluded that the project would generate $167 million for Tempe over the next 30 years. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. If you continue to see this To use our website, you must agree with the Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Including A team lead and the director herself. 25% of Inktel employees are Hispanic or Latino. Employees also rated Inktel Direct 2.4 out of 5 for Company Culture, 2.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.0 for support you get. Probably not, but there's more to the story. Can I request time-off for vacations or appointments? Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . Inktel offers ongoing career development through the Inktel ACE Academy which is a comprehensive, 18-month training program composed of ten modules addressing the most critical skills needed for supervisors and managers. Does my office really need to be secluded and noise-free? After 60 days of employment, you will qualify for a comprehensive benefits package which includes medical, dental, vision and personal time off. No one told us at the beginning when we interviewed that it would be rotating shifts. Requisition Number: TRAIN001809. Si continas recibiendo este mensaje, infrmanos del problema Inktel Holdings is the owner of several leading business process outsourcing companies - Inktel Contact Center Solutions LLC, Inktel Government BPO Services LLC, iD Commerce & Logistics LLC and Buena . 11/04/2022. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. real person. om ons te informeren over dit probleem. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. Although each client project is different, you will be scheduled to work 32 hours per week. Passionately strives to achieve results and conveys a strong need to win. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. Then, please do let us know. It put us at odds with each other as a team. How many working hours per week are required? Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. How long will it take to complete my application? Schedule: Full Time. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. This includes Phone, Text, Chat, Email, and Social Media support. verdade. Trainers will be available during set times to answer any questions you may have via an online chat room or conference call. Inktel contact info: Phone number: (305) 523-1100 Website: www.inktel.com What does Inktel do? Hiring and training as well can be virtual with Inktel staff located across the country in various states. That's $12 million more than what was forecast in the Coyotes' first . Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. Capable of adapting to various tasks. Are you passionate about helping people and being the go-to person for style advice or help with online shopping? Du fr ett mail nr nya jobb publiceras som matchar din skning. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. BBB Business Profiles are subject to change at any time. GEORGIA ONLY #MFK, View More Jobs at Inktel Contact Center Solutions, Training: Tuesday - Saturday 1:30pm - 10pm EST, Operation: 5 Day work weeks with schedules that will include weekends and weekdays anytime between the hours 8 AM - 12 AM EST, Operation: 4 day work weeks must include FRIDAY - MONDAY, anytime between the hours of 8 AM - 12 AM EST. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. 0 suggestions are available, use up and down arrow to navigate them, FT Customer Service Representative (Work From Home). What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? Miami, FL Easy Apply 20d. We were given new rules that went against what we learned right from the start. Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. The Inktel at home platform is built to support Windows-based PCs only. Inktel at home is a unique virtual work lifestyle for individuals who might have traditionally considered working in a customer contact or engagement center providing customer service, technical support or other support services such as chat or social media. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. We strongly believe we can make a difference in the lives of our team members. No clear communication from leadership. . However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Snabbanskan visar rekommenderade jobb baserat p din senaste skning och lter dig anska till 25+ jobb p ett par sekunder! Making the shopper feel special by appreciating and respecting them! . To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: Identify root cause of inquiries by asking probing questions to determine the best solution. for use of our website. Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. The Omni Tempe Hotel at Arizona State University will open on April 28. Our contract very clearly states you must work at least 30 days to receive training pay. Sports coverage for locals, by locals: the Sun Devils, Suns, Cardinals, Diamondbacks and Arizona High Schools, plus access to USA TODAY Sports+. Thankfully I made friends virtually and started our own group to get by. Wenn Youll be matched to a schedule that coincide with your hours of availability. How do I schedule the hours I want to work? Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. We were offered positions that were work from home which was very convenient, however everything we learned in training for our contract company Pandora Jewelry was thrown out the window. You will pay a fee to work here. What will Inktel never do or ask me to do? Our Passion for People is more than just a tagline, its the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly.
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