The National Verifier is a database that validates consumer information to streamline enrollment in federal programs. Our toll-free fax number is 1-855-837-5465. Service providers must send the completed agreement to us along with the information below: The API ID (s) they would like to register for National Verifier API production access. Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. Check Lifeline Application Status | Assurance Wireless The FCC is warning consumers about an Emergency Broadband Benefit scam. What proof of low income do you accept? On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumers primary residence. Listed below are various ways to submit your proof documents. PO Box 9100 An API, or application program interface, allows two software programs to interact with one another. State Fees. If you need to seek approval to participate for multiple providers, you must submit multiple applications. How do I send my proof documents by mail? Any of the following documents are acceptable: We accept several types of proof of ID. You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. Upload copies of your documents using any of the following methods: Upload Online: Log in to My Q Link to upload your proof. A. This enables Lifeline consumers to apply to Lifeline through a provider's website. Complete the cover sheet and send copies of your proof documentation to the address below. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. )eZauq $Nf@!,4 Y-c^1+T5(aLL! @bHy:iPllh.kqK&.K f2}D%5Ib$QI-tibPgQlQwjGPpT-zzcuBzr(cg3>:{~0)Q0ObNeU(UPqfEdoGHnfUr`20@cJ1`Sc9&HQeR)F]*nnBei|G#{jA7I]x ef hJV"e]#9$!\EY&G! We will never share or distribute your personal information under any circumstance. There are three variants; a typed, drawn or uploaded signature. Consumers should always submit copies of their documentation, never originals. Please note that proof documents sent by mail can take more time to process versus other forms of uploading. and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. National Verification Form - Fill Out and Sign Printable PDF Template 1 0 obj No, you can only submit one provider for approval per application. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company Customer Care & Technical Support. Have an FCC Registration Number (FRN) for the broadband provider and username and password in the. Plan Add-ons How do I know my proof documents were received? An issue date within the last 12 months or a future expiration date that aligns with the benefit period. Documents Needed - Universal Service Administrative Company PO Box 7081. The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. 8qxayC' Proof documents are copies of your documents that show you are currently eligible to receive Lifeline service. The Infrastructure Act provided $14.2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). Android is a trademark of Google LLC. For your convenience, we provide a fax cover sheet for you to print out and submit with your proof documents. Elections will be expeditiously reviewed on a rolling basis. Follow the instructions to download and print your pre-paid mailing label. A broadband provider can be an ETC or a non-ETC, and could include cable providers, wireless Internet service providers, or non-traditional broadband providers like community-owned networks, electric cooperatives, or municipal governments. Provide a hand-drawn document that identifies the consumers primary residence by identifying the nearest crossroads (or mile markers), identifiable landmarks, and distance between the locations. That leaves more than $2.7 billion still available to help low-income households get broadband service at a reduced cost, according to an FCC tracker page. An application may result in an error that requires the consumer to submit additional documentation to the Lifeline Support Center for manual review. 2 0 obj Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. IMPORTANT Documents must be dated within 12 months of application date. What kind of file formats are allowed for uploading my proof documents online? A household is a group of people who live together and share income and expenses (even if they are not related to each other). How to Apply - ACP - Universal Service Administrative Company Your email address will not be published. Application Documents - Universal Service Administrative Company Consumers should never submit original copies of their documents. More information regarding the election process is available on the USAC webpage at: https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/. All rights reserved. Internet Essentials: Get Help - Xfinity These must be answered for your application to be complete. To qualify for Q Link Wireless Lifeline program you must submit a proof document showing you participate in a qualifying program. To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. We provide a prepaid mailing label for you to print out and submit with your proof documents. It determines whether consumers are eligible for Lifeline. To prove participation in a Lifeline qualifying program, consumers must submit a document that, at a minimum, includes: To prove a consumers household income is 135% or less than the federal poverty guidelines, consumers must submit one or more of the following documents*: *If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous 12 months. All Rights Reserved. 499 East Sheridan Street 2023 Universal Service Administrative Company. You will then be prompted to upload the next type of proof. AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. Make sure you have electronic copies of your required proof readily available. Webcam: Log in to My Q Link to take a picture of your proof with a webcam. Consumers who are attempting to resolve an error should visit ourACP consumer website. The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. Click "Continue". Mail Complete the cover sheet and send copies of your proof documentation to the address below. A Social Security statement of benefits. Submit Supporting Documents - United States Department of State 6.q)I\vX(fDu#8YF-toa3*p44ZOY Make sure your webcam is plugged in and properly installed on your computer. In addition to the specific information collected on the application form, the provider should submit a narrative description of how it meets the requirements to participate in the ACP. Prohibited network use rules and other restrictions apply. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). This solves one of the primary problems the Lifeline program has created for needy Americans. The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. Your email address will not be published. It looks like we ran into an error checking your coverage. Identifying information for the applying broadband provider including Legal Entity Name, FRN, Holding Company, DUNS Number, Address and jurisdictions it is seeking approval, Contact information including contact name, phone number and email, A narrative document submitted as an attachment describing how the provider meets the requirements to participate in the ACP, Authorizations to operate in requested jurisdictions, including any ETC designations, If necessary, a narrative document submitted as an attachment describing any alternative household eligibility process the provider is seeking approval meets the requirements for use in the ACP. If a consumer receives one or more of the errors listed below, they may submit the information under Documentation Required via mail to the Lifeline Support Center or online using the service provider or consumer portal. To download and print out this fax cover sheet and submit your proof documents by fax, follow these simple steps: Forfastestprocessing, upload your documents by logging into your account and selecting the Upload Proof option. What kind of phone does safelink send you 2021? Consumers can mail completed applications to: ACP Support Center If I have Xfinity TV and/or Xfinity Voice, but I don't have Xfinity Internet, am I eligible for Internet Essentials? agree to the Commissions enforcement and forfeiture authority. Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. an{M'i;!xQd-gIvt] 2'6eg|+a>~B'}v +i; ACEW+N//ek8 Complete a Lifeline Household Worksheetif someone else at your address already gets Lifeline. Receive link by SMS Receive link by Email Reset My Password The Infrastructure Act also directed the Commission to effectuate specified changes for the ACP, such as to program eligibility criteria and the program benefit amount, by the effective date, which the Bureau determined to be December 31, 2021. For more information on the Affordable Connectivity Pilot Programs, please visit https://www.fcc.gov/acp-pilots. If consumers are mailing in documents, they should always include a cover letter with their application ID and name so that USAC can match their documents to their application. FCC staff will contact you if additional action or information is needed to process your application. Wilkes-Barre, PA 18773. Have your FCC username and password from CORES on hand. How do I upload documents to national verifier? What if I tried to apply online but am having trouble submitting my application? automatic applications where the non-ETC provider demonstrates it has an established program as of April 1, 2020, that is widely available and offers Internet service offerings to eligible households and maintains verification processes that are sufficient to avoid fraud, waste, and abuse; or. Because this is a government benefit program, some customers may be required to submit documents showing they are eligible for the Lifeline and ACP. The Bureau will administer this expedited application review process consistent with the Order. If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. Choose My Signature. Read more information on error messages relating to eligibility, identity, or address. Can the Lifeline and EBB Program benefit be applied to the same service? If you arent sure what documents to send, click these links for lists of the acceptable types of documentation you can upload: Upload copies of your documents using any of the following methods. All Rights Reserved. Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. <5ITYx8Bw Z. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. Click the " Choose File" button and select the file you'd like to upload. Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. After submitting your proof of documents, you may have some of these questions: The EBB Program will conclude when the fund is expended or six months after the end of the public health emergency. % H|F0q~j/a{{9'T 2MT`3PhU The online application is available at the ServiceNow portal. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. How do I upload or submit proof documents? - Q Link Support Center Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. To avoid delays, send copies of your proof documents with your initial application. The provider must describe how its alternative process collects the household applicants: (1) full name, (2) phone number, (3) date of birth, (4) e-mail address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person if different than applicant, (7) basis for inclusion in program (e.g., SNAP, SSI, Medicaid, school lunch, Pell Grant, income, providers existing program, etc.) In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. How long will it take for you to verify my proof documents? Apply Now Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Consumers are only allowed one Lifeline benefit per household, not per person. Service providers interested in connecting should keep reading. How to Upload Documents for SNAP Benefits: 10 Steps - WikiHow Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Privacy Notice Copies or pictures should be clear and easy to read, and they should not be dark or blurry. The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. x[oTG#;c]BHK%$*"BHy to_{;M@p~_?WOO]|^>\b~8|'~v^_wegU]\o'7//z$bD=qo^,~w7VWkQ9dvZ]H[Xr4ChPb,yYb+{&w@Uae +tgeh^D6dVj)h: wUab_gg_qw71r?^|ir-tU)Rp`9ChVVft5 h&(Y$.P4BLEt98:)(:pDN9g:6W)#uh!fN Once these have been uploaded, youre all done! A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. The National Verifier (NV) is Lifelines centralized application system. The National Verifier is a system designed to get potential Lifeline customers approved. Please call us first! expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. Its goal is to simplify the application process for programs such as EBB and Lifeline, as well as future broadband subsidies. The federal guidelines of the Lifeline Program require us to verify proof of identity. G0Jh)*S=i{n|j*B+)]6 The documentation requested will vary by program or income information available. f{!h{ jLB})TI v h+{ Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. How do I update my address in national verifier? What if I am randomly chosen for an Annual Verification Audit?
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